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Subscription PolicyUpdated 7 hours ago
Overview
Some products in our store are available as subscriptions, allowing you to receive recurring deliveries based on your selected schedule. By subscribing, you’ll receive 15% off the one-time purchase price.
Key Terms:
You can cancel your subscription at any time via your customer account or by contacting our Customer Service team.
Please note:
- If a renewal order has already been processed, it may not be possible to cancel that order before it is shipped.
- In such cases, you may need to wait for the order to be delivered and follow the return process.
- Subscriptions can be skipped, modified, or changed at any time
- Subscription orders over $100 receive free shipping Australia-wide
- Discount codes cannot be applied to subscription orders
By completing your payment at checkout, you agree that your payment method will be automatically charged at the listed price and frequency until the subscription ends or is cancelled.
All cancellations are subject to our cancellation policy outlined below.
Limited-Time & Introductory Offers
We may occasionally offer special promotions or introductory discounts on subscription orders. These offers are available for a limited time and may be modified or withdrawn at any time without notice.
Once a promotional period ends, your subscription will continue at the standard 15% recurring discount, unless otherwise stated at the time of purchase.
Subscription Price Adjustments
We periodically review our subscription pricing to ensure it reflects the value of our products. Where discrepancies exist, adjustments may be made to align with our standard 15% recurring discount.
If changes are made to your subscription pricing, we will notify you via email (where possible) before your next charge is processed.
You can manage, update, or cancel your subscription at any time via your customer account.
By continuing your subscription, you agree to the terms and pricing in effect at the time of renewal.
Cancellation Policy
When you subscribe, you’ll receive repeat deliveries according to the duration and frequency you select.
Your payment details are stored securely, and you will be charged for each scheduled delivery.
Subscriptions automatically renew at the end of their duration. If you do not wish to renew, you must skip, modify, or cancel (if eligible) before your next billing cycle.
You can manage, update, or cancel your subscription at any time via your customer account or by contacting our Customer Service team at [email protected]