We stand by the quality of our products and want you to be completely satisfied. That’s why we offer a 30-day money-back guarantee. If you’re not satisfied with your purchase within 30 days of receiving it, you can request a refund. To initiate a ref

<h3 data-start="180" data-end="207" id="isPasted">Money-Back Guarantee</h3>We stand by the quality of our products and want you to be completely satisfied. That&#x2019;s why we offer a 30-day money-back guarantee. If you&#x2019;re not satisfied with your purchase within 30 days of receiving it, you can request a refund.To initiate a refund or store credit, please contact us at&#xA0;<a href="mailto:info@lifecykel.com" style=" text-decoration: inherit;">info@lifecykel.com</a>You will need to return the full product to our address at your own cost.Refunds and/or store credits will be processed within 14 days once the returned product has been received and accepted.&#xA0;<h3 data-start="491" data-end="505" id="returns">Returns</h3>We offer a return option for unopened and unused products within&#xA0;14 days of purchase.To be eligible for a return:<ul data-start="681" data-end="861"><li data-start="681" data-end="776">The item must be&#xA0;unused, in its&#xA0;original condition, and in the&#xA0;original packaging</li><li data-start="777" data-end="825">You will need to provide a&#xA0;receipt or proof of purchase</li><li data-start="826" data-end="861">Gift cards are non-refundable</li></ul>To initiate a return,&#xA0;notify us within 14 days of your purchase.A refund and/or store credit will be processed once your order/products have been received and accepted.&#xA0;<h3 data-start="1366" data-end="1396" id="refunds-if-applicable">Refunds (If Applicable)</h3>Once we receive and inspect your returned item, we will email you to confirm receipt and inform you whether your refund has been approved.<ul><li dir="ltr">Refunds are issued using the original payment method or&#xA0;via store credit and may take up to 7 business days to appear.</li><li>Refunds and/or store credit are granted at the&#xA0;discretion of Lifecykel.</li></ul>Partial refunds may apply if:<blockquote data-start="1224" data-end="1359"><ul data-start="1262" data-end="1359"><li data-start="1262" data-end="1299">Items are not in original condition</li><li data-start="1302" data-end="1359">Items are damaged or missing parts not due to our error</li></ul></blockquote><h3 data-start="1664" data-end="1694" id="late-or-missing-refunds">Late or Missing Refunds</h3>If you haven&#x2019;t received your refund yet:<ol data-start="1737" data-end="1885"><li data-start="1737" data-end="1766">Recheck your bank account.</li><li data-start="1767" data-end="1828">Contact your credit card company &#x2014; posting may be delayed.</li><li data-start="1829" data-end="1885">Contact your bank &#x2014; refunds can take time to process.</li></ol>If you&apos;ve done all of the above and still haven&apos;t received your refund, contact us at&#xA0;<a href="mailto:info@lifecykel.com" style=" text-decoration: inherit;">info@lifecykel.com</a><h3 id="store-credit">Store Credit</h3>If you receive a store credit, please note the following:<ul><li>Once store credit has been issued and/or redeemed, it&#xA0;cannot be refunded.</li><li>Store credit is valid for&#xA0;3 years from the date of issue.</li></ul><h3 data-start="2147" data-end="2163" id="exchanges">Exchanges</h3>We only exchange items if they are&#xA0;defective or damaged.To request an exchange for the same item, email&#xA0;<a href="mailto:info@lifecykel.com" style=" text-decoration: inherit;">info@lifecykel.com</a> and send your item to:<blockquote data-start="2346" data-end="2431">Lifecykel Labs Pty Ltd 2 Wallum Place Byron Bay NSW 2481 Australia</blockquote><h3 data-start="2438" data-end="2450" id="gifts">Gifts</h3>If the item was marked as a&#xA0;gift and shipped directly to you, you&apos;ll receive a&#xA0;gift credit for the return value.&#xA0;Once received, a&#xA0;gift certificate will be emailed to you.If the item wasn&#x2019;t marked as a gift (or was sent to the purchaser first), the refund will be issued to the original purchaser.<h3 data-start="2770" data-end="2785" id="shipping">Shipping</h3>To return a product, send it to:<blockquote data-start="2821" data-end="2904">Lifecykel Labs Pty Ltd 2 Wallum Place Byron Bay NSW 2481 Australia</blockquote><ul data-start="2906" data-end="3100"><li data-start="2906" data-end="2969">Customers are responsible for their own return shipping costs</li><li data-start="2970" data-end="3008">Shipping fees are&#xA0;non-refundable</li><li data-start="3009" data-end="3100">If you receive a refund, the cost of return shipping may be&#xA0;deducted from your refund</li></ul>For items over $75, we recommend using a trackable shipping service or purchasing&#xA0;shipping insurance&#xA0;(available at checkout).&#xA0;We cannot guarantee receipt of your returned item without tracking.

Returns & Refunds Policy

Lifecykel AU

Double extract flavourings? Are they the equivalent strength to powders? The ratio is 10:1 on powders, but not the extracts. How does that work?

Can I use different liquid extract flavourings at the same time?

What is the starch content in your liquid extract flavourings?

Your label says there is alcohol in your liquid extract flavourings; how much and why?

Are all your liquid extracts flavourings suitable for vegetarians and vegan diets?

The Mushroom extracts doesn’t have a detectable mushroom taste. It is easy to take because of its mild flavour but just wondering about effectiveness?

Why do you use Kakadu Plum in your extracts?

Do you have a recommended schedule for when to take the extracts?

Are your liquid extract  made from pure mycelium or it is made from mycelium on grain or liquid culture?

What percentage of Kakadu Plum is in your liquid extract flavourings?

Are there any calories in your liquid extract flavourings?

Mushroom Liquid Extracts FAQs

What happens if my grow kit doesn't grow anything?

How long can I store my grow kit before I need to start growing it?

Where should I grow Oyster mushrooms?

When do I harvest the Oyster Mushroom?

How long can I store my Oyster Mushrooms?

How many Oyster mushrooms can I grow?

My mushroom box grew a beautiful first crop but my second crop hasn't come through - what am I doing wrong?