Yes, we offer free shipping Australia-wide for all orders over $100 AUD.For all other countries, shipping is calculated at checkout based on order weight and delivery location.

Yes, we offer free shipping Australia-wide for all orders over $100 AUD. For all other countries, shipping is calculated at checkout based on order weight and delivery location.

Do you offer free shipping

Orders are processed within 1–3 business days once received by our warehouse. Shipping timeframes commence once your parcel has left the warehouse. Please allow additional time during sale periods.Delivery times can vary:. Please note: Shipping times

Orders are processed within 1&#x2013;3 business days once received by our warehouse. Shipping timeframes commence once your parcel has left the warehouse. Please allow additional time during sale periods. Delivery times can vary:<ul><li>AUS Standard: 2&#x2013;6 days</li><li>AUS Express: 1&#x2013;4 days</li><li>International: 6+ days (standard), 2&#x2013;4 days (express)</li></ul>Please note: Shipping times exclude customs processing and other delays out of our control.Once an order is placed and paid for, it is immediately sent to our warehouse. While we&#x2019;ll do our best to accommodate any changes or cancellations, this is not always possible. If changes cannot be made, we&#x2019;ll guide you through the next steps.

How long will my order take to ship and arrive?

We’ll do our best to accommodate your request. Please note that once an order is placed and sent to our warehouse for processing, it may not be possible to modify or cancel it (as it may already have been fulfilled).

We&#x2019;ll do our best to accommodate your request. Please note that once an order is placed and sent to our warehouse for processing, it may not be possible to modify or cancel it (as it may already have been fulfilled).

Can I change or cancel my order after placing it?

All claims must be submitted within 30 days of the expected delivery date. Each case is assessed individually.If you added Shipping Protection at checkout, your order is fully covered. In the event your parcel is lost, damaged, or not delivered, we’l

All claims must be submitted within&#xA0;30 days of the expected delivery date. Each case is assessed individually. If you added Shipping Protection at checkout, your order is fully covered. In the event your parcel is lost, damaged, or not delivered, we&#x2019;ll replace it at no extra cost.

What happens if my order is lost, damaged or undelivered?

International customers are responsible for any applicable duties, taxes, or import fees. These charges are determined by your local customs authority and vary by country. We recommend checking with your local customs office for more information befo

International customers are responsible for any applicable duties, taxes, or import fees. These charges are determined by your local customs authority and vary by country.We recommend checking with your local customs office for more information before placing your order.

Will I have to pay customs duties or taxes for an international order

If no one is home at the time of delivery, the carrier will leave your package in a secure location. Be sure to check around your home and with neighbors or building management, as they may have collected the package for you. Additionally, please dou

If no one is home at the time of delivery, the carrier will leave your package in a secure location.Be sure to check around your home and with neighbors or building management, as they may have collected the package for you.Additionally, please double-check the shipping address in your order confirmation email to ensure it&#x2019;s correct.Sometimes, tracking may indicate that a package has been delivered, but it might not be dropped off until the next day. If you still haven&#x2019;t received your item within 3 business days, please reach out to us at <a data-fr-linked="true" href="mailto:info@lifecykel.com">info@lifecykel.com</a>, and we&#x2019;ll be happy to assist you.

My order was marked delivered but it’s not here.

Due to the current state of emergency declared on 13 June 2025 in Israel, we regret to inform you that we are temporarily unable to process or ship orders to this region. This follows the declaration of a special state of emergency on 13 June 2025, w

<h3 id="isPasted">Temporary Suspension of Shipping to Israel &amp; Surrounding Countries - Effective 17 June 2025</h3>Due to the current state of emergency declared on 13 June 2025 in Israel, we regret to inform you that we are temporarily unable to process or ship orders to this region. This follows the declaration of a special state of emergency on 13 June 2025, which has resulted in service suspensions for all deliveries to and from Israel. We apologise for the inconvenience and appreciate your understanding. We are closely monitoring the situation and will resume services as soon as it is safe and feasible to do so.<h3 id="shipping-costs">Shipping Costs</h3>We offer FREE shipping Australia-wide for all orders over&#xA0;$100.00.All other shipping rates are calculated at checkout based on your order&apos;s weight and delivery location.<h3 id="order-processing-time">Order Processing Time</h3>Orders are shipped within&#xA0;1&#x2013;3 business days of receipt from our warehouse. Shipping time frames begin once the package leaves the warehouse.<ul data-end="818" data-start="555"><li data-end="649" data-start="555">Orders placed&#xA0;after 2pm AEST, Monday&#x2013;Thursday will begin processing the following day.</li><li data-end="818" data-start="650">Orders placed&#xA0;after noon AEST Friday and over the weekend will begin processing on&#xA0;Monday. If Monday is a major holiday, processing will begin on&#xA0;Tuesday.</li></ul><blockquote data-end="1040" data-start="820">Please&#xA0;Note: Once an order is placed and paid for, it is immediately sent to our warehouse for processing. As this is managed by a third-party provider, we will do our best to accommodate any requests to edit, change, or cancel your order &#x2014; however, please be aware that the chances of making changes are low. If we&#x2019;re unable to make the requested changes, we&#x2019;ll guide you through the next steps.</blockquote><h3 data-end="1074" data-start="1047" id="shipping-time-frames">Shipping Time Frames</h3><h3 data-end="1104" data-start="1076" id="domestic-australia">Domestic (Australia)</h3><ul data-end="1206" data-start="1106"><li data-end="1156" data-start="1106" style="font-size: 15px;">Australia Post Standard: 2&#x2013;6 business days</li><li data-end="1206" data-start="1157" style="font-size: 15px;">Australia Post Express: 1&#x2013;4 business days</li></ul>NSW to WA Estimates:<ul data-end="1304" data-start="1233"><li data-end="1268" data-start="1233" style="font-size: 15px;">Express Post: 3&#x2013;6 business days</li><li data-end="1304" data-start="1269" style="font-size: 15px;">Parcel Post: 9&#x2013;13 business days</li></ul><h3 data-end="1327" data-start="1306" id="international">International</h3><ul data-end="1436" data-start="1329"><li data-end="1368" data-start="1329">Standard Post: 6+ business days</li></ul><blockquote data-end="1841" data-start="1438">Time frames exclude time in customs (if applicable) and may be subject to delays due to other causes. Signature on delivery and tracking services are not available in all countries.Customs duties and taxes are the sole responsibility of the customer. We recommend checking with your local customs office before placing your order. Orders delayed or held by customs are beyond our control.</blockquote><h3 data-end="1872" data-start="1848" id="undelivered-items">Undelivered Items</h3>If your parcel is returned to us due to circumstances outside our control (e.g., incorrect address, recipient unavailable), we will refund the full value of your order&#xA0;minus shipping costs. In some cases, a&#xA0;re-shipping fee may apply, based on the order&apos;s weight and destination.To report a missing or damaged parcel, you must contact us&#xA0;within 30 days of the shipping date.Courier investigations cannot extend beyond this period. We are unable to offer refunds or reshipments for claims made after this window.<h3 id="shipping-protection">Shipping Protection</h3>Shipping Protection is an optional add-on at checkout that covers packages that are&#xA0;damaged, stolen, or lost in transit. Without it, Lifecykel will not be able to reship or replace orders affected by these issues.&#xA0;Make sure to select it for added peace of mind!<blockquote data-end="2645" data-start="2565">&#xA0;It does&#xA0;not cover:<ul data-end="2645" data-start="2594"><li data-end="2612" data-start="2594">Change of mind</li><li data-end="2645" data-start="2615">Incorrect shipping addresses</li></ul></blockquote>Shipping Protection is&#xA0;non-refundable, except in cases where the order has not yet been shipped.

Shipping Policy

Lifecykel AU

Shipping FAQs & Shipping Policy

Double extract flavourings? Are they the equivalent strength to powders? The ratio is 10:1 on powders, but not the extracts. How does that work?

Can I use different liquid extract flavourings at the same time?